My Oracle Support Banner

Bad Public User Name or Password. PRM DBAccess Error: Connection Attempt to Database Failed With Message SQL State: 1, SQL Error Code: 18456, Level: 14, Procedure: , Line: 1 Login Failed for User 'pubuser'. When Attempting to Configure SQL Server Database (Doc ID 2626791.1)

Last updated on AUGUST 07, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Primavera P6 Professional Project Management - Version and later
Information in this document applies to any platform.


When attempting to configure SQL Server database connection to P6 Professional, the following error occurs:

Bad public user name or password. PRM DBAccess Error: Connection attempt to database failed with message SQL State: 1, SQL Error Code: 18456, Level: 14, Procedure: , Line: 1
Login failed for user 'pubuser'.;

The issue can be reproduced at will with the following steps:

  1. Attempt to login to P6 Professional
  2. Unable to connect to database. Would you like to configure the database?
  3. Yes
  4. Configure the database connection for SQL Server
  5. Observe reported error.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.