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Undispatch-and-assign-and-dispatch Is Not Dispatching To 2nd Job (Doc ID 2626875.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.0.0 to 2.4.0.1.0 [Release 2.4]
Oracle Network Management for Utilities - DMS - Version 2.4.0.0.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.0.0 version, Web Workspace

undispatch-and-assign-and-dispatch is not dispatching to 2nd job

Customer has reported an error running REST API undispatch-and-assign-and-dispatch command.

The setup is the crew XXX is assigned to both events 63000 and 63001 and is en route to 63000.

ERROR is:
MobileCrewHelper:dispatchCrew:CrewAlreadyDispatched: 63000

The end result is the crew is undispatched from 63000 but not set enroute to the second job 63001.




Cause

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In this Document
Symptoms
Cause
Solution
References


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