My Oracle Support Banner

Approved Price List Assignments Are Not Showing When Searched In Approval Transaction Details (Doc ID 2627094.1)

Last updated on JANUARY 08, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version

ACTUAL BEHAVIOR
---------------
Approved Price List Assignments are not showing when searched in Approval Transaction Details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Assign a price List to an account from UI.The approval transaction id is generated
2.Go to Approval Transaction screen.Search By ='Task Details',Task='Approve' & provide approval transaction id generated in the respective field.
3.Navigate to the comparison page and Approve.
4.After transaction gets approved successfully.In Approval Transaction screen,
Search By='Approval transaction Details' and provide the approval transaction id and Press Search Button. Then 0 search result fetched.
Tried different search filters the result is same.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.