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Impacted Customers Not Correct When Secondary Device Actions Involved (Doc ID 2627288.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Web Workspace

ACTUAL BEHAVIOR
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There is certain scenarios that there is a difference between what JMS reports and records in its events and what is reported by the Impacted Customers.

If run aggregate actions on more than one aggregate devices, then impacted customers list will display different numbers from JMS reports.

Cause

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In this Document
Symptoms
Cause
Solution
References


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