User kicked out of Argus Safety when creating new case
(Doc ID 2627552.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.1.2 and laterMicrosoft Windows (32-bit)
Microsoft Windows x64 (64-bit)
Symptoms
Argus application kicked out the user when trying to create a new case.
Below are the steps followed by user -
1. Login to Argus Safety
2. Click Case Actions -> New
3. System kick out the user and display following message in a pop-up -
"The requested page could not be found. Please login again to continue."
1. Login to Argus Safety
2. Click Case Actions -> New
3. System kick out the user and display following message in a pop-up -
"The requested page could not be found. Please login again to continue."
This issue appeared after refreshing non-production database from Production environment.
Changes
Cause
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| Cause |
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