Issues While Creating New Entities On Demo C2M2.7 Environment(Urgent For Product Demo)
(Doc ID 2627858.1)
Last updated on SEPTEMBER 24, 2022
Applies to:
Oracle Utilities Customer to Meter Base - Version 2.7.0.1.0 to 2.7.0.1.0 [Release 2.7]Information in this document applies to any platform.
Symptoms
**Disclaimer:** This KM article may include the following abbreviations:
C2M -- Customer To Meter Base
SA -- Service Agrement
SP -- Service Point
FA -- Field Activity
Order is not getting completed in C2M 2.7.0.1
After clicking on the complete button of Order below are the the expected and actual results.
Expected Result:
- Order status should change to completed.
- Account should be created
- SA should be created in Pending state
- Premise and Sp should be created
- SA/SP linkage should be created
- Fa in Pending state should be created.
Actual Result:
Order not completed.Also none of the above entity is created. After clicking on the complete button the pop window is also not closed.No Error window pop up.
Changes
Inactivate algorithm:C1-CR-OUTMSG on SEND_REQUEST state of C1-FASyncRequest
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |