Reconnect Reads Are Received Prior To Reconnect And Failing
(Doc ID 2627890.1)
Last updated on OCTOBER 04, 2022
Oracle Utilities Meter Data Management - Version 184.108.40.206 to 220.127.116.11.0 [Release 2.1 to 2.3] Information in this document applies to any platform.
On : 18.104.22.168 version, Environment
Reconnect Reads are Received Prior to Reconnect and Failing
MDMPRD IMD ID 06934540975013 start time was 03:35:41PM, but MDM doesn't show the meter was reconnected until 03:38:54AM. Because of the IMD period was within a disconnected period of time, MDM created a to do.
It seems like MDM needs the IMD From date/time to be exactly on the date/time of the reconnect time which is 09-09-2019 03:38:54PM Because the read came earlier before the reconnect, that future IMDs were in exception because MDM registered usage during a disconnected period.
Also another example wherein Reconnect received 2 seconds earlier reconnect event date time and causes future reads to fail through
not able to figure out this is an MDM, SOM, or head end system issue
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1.Create a device ( smart meter ), device configuration, measuring component of auto read registers type. MC is capable of measuring reads on daily basis 2 Install the device at the service point.Install event should be in Connected/Commissioned state. 4.Add the reads on daily basis. 5 Initiate cut service for non-payment activity. 6.Cut for non-payment field task is created as a sub activity instead of remote disconnect. 7 Disconnect evnet get completed at 09-06-2019 01:01:28 PM and same recorded on Device On/Off status history 8 Initiate reconnect service that creates sub activity of remote connect. 9 Reconnect event gets completed at 09-09-2019 03:38:54PM and initiates Contingency Read scalar communication to HES for On Demand Read between 09-08-2019 03:38:54PM to 09-09-2019 03:38:54PM. 10 The reconnect read received of 09-09-2019 03:35:41 PM and gets finalized. 11 The future read read received goes into exception because Inactive Measurement Check VEE Rule showing the reason that 'Non-zero measurement were detected on disconnected device.
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