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Event Code Error: "F'SER-2240-D Field 'SERVERDATE' not found" or "PRMDB-3735-1 UNIQUE constraint failed ..." When Two Users Attempt Simultaneous Update of Same Activity (Doc ID 2628347.1)

Last updated on AUGUST 18, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.9.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When two users attempt to update the same activity at the same time, the following error occurs:

ERROR
-----------------------

Event Code: F'SER-2240-D Field 'SERVERDATE' not found

or

Event Code: PRMDB-3735-1 Error : UNIQUE constraint failed: TASKACTV.TASK_ID, TASKACTV.ACTV_CODE_TYPE_ID.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. <USER-A> and <USER-B> log in and open the same project.
  2. <USER-A> updates the any of the activities.
  3. <USER-B> updates the same activity simultaneously.
  4. Error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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