Scheduler Performance Issue With ETAs
(Doc ID 2629328.1)
Last updated on JANUARY 19, 2020
Applies to:Oracle Utilities Mobile Workforce Management - Version 126.96.36.199.0 and later
Oracle Real-Time Scheduler - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Activities are logging errors when the Field Activity (FA) completion date is greater than the ETA end date/time. The errors are causing scheduler performance issues.
The following is an example scenario:
FA is dispatched to field Crew.
Field Crew is working late.
FA's ETA window never extends because it is dispatched to the MCP.
Crew completes FA and ETA window never extends.
Task <number> must have at least one access time window
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