My Oracle Support Banner

"The system cannot process your request..." When Trying to Send a Record With a Task Due Date to the Next Step in the Workflow (Doc ID 2630019.1)

Last updated on MARCH 27, 2020

Applies to:

Primavera Unifier - Version 18.8.9.0 to 18.8.13.0 [Release 18.8]
Primavera Unifier Cloud Service - Version 18.8.9.0 to 18.8.13.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 18.8.9

When trying to Send a record with a Task Due Date to the next step in the workflow:

Expected Result

The record should send to the next step in the workflow without incident.

Actual Result

The following Unifier Notification pops up:

The system could not process your request.
Logging in again may help in some cases.
Contact your System Administrator if you are still having problems.

Business Impact

Because of the pop-up the user cannot send the record to the next step in the workflow.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.