When Running the Posting Batch the Credit Note Write-Off Amount Posting To Wrong Account
(Doc ID 2630843.1)
Last updated on JANUARY 21, 2020
Applies to:Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.
Match the discrepant Credit Note Request & Credit Note by using discrepancy write-off reason code.
After executing posting batch, the transaction of write-off record amount goes to wrong account.
Steps To Reproduce :
- Create Credit Note Request (CNR) by resolving invoice discrepancy or by generating Return To Vendor (RTV).
- Create Credit Note (CN) with cost or quantity discrepancy.
- Resolve the discrepancy of CN and CNR by selecting reason code Discrepancy Write Off (DWO).
- Execute the posting batch, and check its write-off amount posting.
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