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Soft Rater Memory Leak (Doc ID 2631677.1)

Last updated on JANUARY 24, 2020

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.2.0.0.0 version, RateManager

When attempting to run the daily operation as normal, the following error occurs.

ERROR
-----------------------
Server Name: [Server Name]
Dump Event "systhrow" (00040000) Detail "java/lang/OutOfMemoryError" "Java heap space" received
Date: 2019/10/31 at 10:42:46
Javacore filename: /webdata/logs/was85/appsrv/softrater_nhpla4163_1/javacore.20191031.104156.13631.0002.txt
JRE 1.7.0 Linux amd64-64 build (pxa6470_27sr4fp45-20190410_01(SR4 FP45) )
OS Level : Linux 2.6.32-754.15.3.el6.x86_64
-Xms12096m
-Xmx12096m
Total memory free: 177,787,128 (0x000000000A98D0F8) = 169M
Total memory in use: 12,505,788,168 (0x00000002E9672F08) = 11926M
Total memory: 12,683,575,296 (0x00000002F4000000) = 12096M
Number of DelegatingClassLoader objects found: 63

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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