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P6 Web Hangs at 'Loading' Icon When Attempting to Access the EPS View or 'Failed to save changes' When Attempting to Create a Portfolio (Doc ID 2632378.1)

Last updated on JULY 26, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.16.0 and later
Information in this document applies to any platform.

Symptoms

Symptom #1:

When attempting to load the Projects --> EPS page, within P6Web, the 3 dots icon continues to flash and the page never loads.  The following error is visible in the P6WebAccess.html file:

ProjectPortfolioExceedsLimitException: err.ProjPortUpdateExceedsLimit

 

Symptom #2:

When attempting to create a Portfolio, the following error is received:

Failed to save changes. Unable to save data

 

Symptom #3:

Applying a filter condition to the Portfolio View fails, and the following error can be found in the <P6 EPPM home>\p6\WebAccessLogs\P6WebAccess.html log file:

Filter condition is invalid
com.primavera.PhoenixException: Can not map physical field alias ,Filter Condition> to logical field; field not found or not currently supported.

Cause

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