P6 Web Hangs at 'Loading' Icon When Attempting to Access the EPS View or 'Failed to save changes' When Attempting to Create a Portfolio
(Doc ID 2632378.1)
Last updated on JULY 26, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 18.8.16.0 and laterInformation in this document applies to any platform.
Symptoms
Symptom #1:
When attempting to load the Projects --> EPS page, within P6Web, the 3 dots icon continues to flash and the page never loads. The following error is visible in the P6WebAccess.html file:
ProjectPortfolioExceedsLimitException: err.ProjPortUpdateExceedsLimit
Symptom #2:
When attempting to create a Portfolio, the following error is received:
Failed to save changes. Unable to save data
Symptom #3:
Applying a filter condition to the Portfolio View fails, and the following error can be found in the <P6 EPPM home>\p6\WebAccessLogs\P6WebAccess.html log file:
Filter condition is invalid
com.primavera.PhoenixException: Can not map physical field alias ,Filter Condition> to logical field; field not found or not currently supported.
Cause
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