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Error "There was a problem trying to retrieve transactions from the InForm Adapter" During the Sync (Doc ID 2632414.1)

Last updated on AUGUST 10, 2021

Applies to:

Oracle Health Sciences CIS - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

 There was a problem trying to retrieve transactions from the InForm Adapter
The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.
at PhaseForward.CISSynchAdapter.SynchOrchestration.SynchHandler.SynchronizeDataSynchronous(SynchConfigItem synchConfigItem, BookmarkProps bookmarkProps)
at PhaseForward.CISSynchAdapter.SynchOrchestration.SynchEngine.ExecuteCISSynch(SynchConfigItem synchConfigItem)
at PhaseForward.CISSynchAdapter.Processor.CISSyncExecuter.ExecuteSync(String syncGuid) in c:\CIS46SP2\CISSynchAdapter\CISSyncProcessor\CISSyncExecuter.cs:line 128

Cause

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In this Document
Symptoms
Cause
Solution

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