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Users Receive 'IStream Document Manager Error: Error Adding Document Version. [Cannot Fetch Version]' Message When Saving IStream Document to the DM Server (Doc ID 2633885.1)

Last updated on JANUARY 30, 2020

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.


On : 6.3.0 version, IStream Publisher

Users  encounter the following error message when attempting to save an IStream Document (cds/cms/clg) to the IStream DM Server:

IStream Document Manager Error: Error adding document version.
[Cannot Fetch Version]

The issue can be reproduced at will with the following steps:
1. Login the IStream DM Server.
2. Click the Functions button on a IStream Document.
3. Select Add Version.
4. Select the updated file on the local drive.
5. Click Add Version.


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