P6 Web Login Error "Unexpected Login Error Please Contact Your Administrator" After Implementing SSO
(Doc ID 2634227.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.1 and laterInformation in this document applies to any platform.
Symptoms
After modifying the P6 web configuration and changing authentication to WebSSO, the username is "pre-populated in the username field", but the user is unable to log in.
The error returned is Unexpected login error. Please contact your administrator.
Steps to Reproduce
- Run adminpv.cmd (.sh) and change the authentication to WebSSO.
- Restart managed server(s).
- Launch browser and enter P6 web URL.
- Username is either enterable or pre-populated.
- Login is unsuccessful.
Changes
Cause
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