Unable to access application after 808 fresh installation due to java.net.MalformedURLException (Doc ID 2635349.1)

Last updated on SEPTEMBER 06, 2024

Applies to:

Symptoms

On : 8.0.8 version, Install and Upgrade Issues_OFSS

When attempting to access application after 808 fresh installation,customer end up accessing a broken screen that doesn’t work when clicking the login button and following error occurs in Catalina.out.

ERROR

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INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 19138 ms

java.lang.NullPointerException

at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:1085)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.iflex.fic.filters.EncodingFilter.doFilter(EncodingFilter.java:105)

java.net.MalformedURLException

at java.net.URL.<init>(URL.java:627)

at java.net.URL.<init>(URL.java:490)

at java.net.URL.<init>(URL.java:439)

at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:1129)

STEPS

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The issue can be reproduced at will with the following steps:

1. Perform fresh 808 installation and try accessing the setup

BUSINESS IMPACT

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The issue has the following business impact:

Due to this issue, users cannot access the application.

Changes

Cause

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