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Upload File Supporting Document Using IE11 In Traditional Chinese Ends In Error (Doc ID 2635630.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.2.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to upload attachment file through Supporting Documents using IE11 the following error occurs.

FACT
1) This issue does not occur on Google Chrome
2) This issue does not occur on 6.2.1

ERROR
[IndexOutOfRangeException: ]
  Xeno.Web.UI.Common.Controls.Client.TypeAhead.TypeAheadControl.ParseInput(String input) +179
  Xeno.Web.UI.Common.Controls.Client.TypeAhead.TypeAheadControl.get_SelectedPKIDs() +32
  Xeno.Web.UI.Common.SDM.Popups.frmSDMSummaryPopup.Page_Load(Object sender, EventArgs e) +725
  System.Web.UI.Control.OnLoad(EventArgs e) +109
  System.Web.UI.Control.LoadRecursive() +68
  System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3321


STEPS
The issue can be reproduced at will with the following steps:
1. Login to PLM4P 6.2.3
2. On GSM , open Raw Material
3. Go to Supporting Documents tab
4. Click Edit
5. Click Add New button on Supporting Documents
6. Select Document Type : Attachment
7. Click Add File
8. Select attachment file

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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