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P6 Web XML Import Fails and 'Error happened in the Import/Export Project Service' Occurs in the P6 EPPM Log (Doc ID 2636217.1)

Last updated on APRIL 22, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.12.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import an XML file into P6 EPPM, the following error occurs in the P6WebAccess.html log file.

PrmThread-6 ERROR com.primavera.guiservices.impexp.ImportExportServiceImpl ?:? Error happened in the Import/Export Project Service
java.lang.NullPointerException
   at com.primavera.integration.client.xml.xmlimporter.ImportContext.setCurrentProject(Unknown Source)
   at com.primavera.integration.client.xml.xmlimporter.ImportWorker.processExternalDependencies(Unknown Source)
   at com.primavera.integration.client.xml.xmlimporter.XMLImporter.importProjects(Unknown Source)
   at com.primavera.guiservices.impexp.ImportExportServiceImpl.b(Unknown Source)
   at com.primavera.guiservices.impexp.ImportExportServiceImpl.doImport(Unknown Source)
   at com.primavera.guiservices.impexp.ImportExportWorker.execute(Unknown Source)
   at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
   at java.lang.Thread.run(Thread.java:745)

 

The issue can be reproduced at will with the following steps:

  1. In P6 Web, import an XML file.
  2. The import job fails.
  3. View the reported error in the log file.

Changes

 

Cause

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