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Slow Performance Of Deleting WBS Entries From P6 Professional Through ProCloudConnect (Doc ID 2636441.1)

Last updated on MARCH 23, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 19.12 [Release 18.8 to 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 to 19.12 [Release 18.8 to 19.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
While deleting the WBS records from P6 Professional through ProCloudConnect, it takes very long time to complete.

EXPECTED BEHAVIOR
-----------------------
The WBS records can be deleted through P6 Professional in good performance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log on Professional through ProCloudConnect.
  2. Open a project.
  3. Browse the WBS view.
  4. Select a WBS record then delete it.
  5. Professional client hangs for a very long time (saying 30mins depending on the data volume) then finally deletes the WBS successfully

Cause

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In this Document
Symptoms
Cause
Solution
References


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