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PMDA Form-8 Device Report generation error with 'Create Documentum COM object failed' (Doc ID 2637234.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Argus Safety Japan - Version 8.1.2 to 8.2.2 [Release 8.1 to 8.2]
Information in this document applies to any platform.


PMDA Form-8 report (Device Form report) is unable to be generated with error dialog.


Error Message on Dialog:

Create Documentum COM object failed


Error Message in ARGUSVR2 log:

ORA-64203: Destination buffer too small to hold CLOB data after character set conversion.
Stack Trace
at Oracle.DataAccess.Client.OracleException.HandleErrorHelper(Int32 errCode, OracleConnection conn, IntPtr opsErrCtx, OpoSqlValCtx* pOpoSqlValCtx, Object src, String procedure, Boolean bCheck, Int32 isRecoverable)

* When this bug issue is encountered, the above "buffer too small to hold CLOB data" message is logged in the argusvr2 log file.


Steps to Repeat:
Click Draft link of report on Case Form >> Regulatory Reports.




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