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PMDA Form-8 Device Report generation error with 'Create Documentum COM object failed' (Doc ID 2637234.1)

Last updated on FEBRUARY 10, 2020

Applies to:

Oracle Argus Safety Japan - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

PMDA Form-8 report (Device Form report) is unable to be generated with error dialog.

 

Error Message on Dialog:

Create Documentum COM object failed

 

Error Message in ARGUSVR2 log:

ORA-64203: Destination buffer too small to hold CLOB data after character set conversion.
Stack Trace
at Oracle.DataAccess.Client.OracleException.HandleErrorHelper(Int32 errCode, OracleConnection conn, IntPtr opsErrCtx, OpoSqlValCtx* pOpoSqlValCtx, Object src, String procedure, Boolean bCheck, Int32 isRecoverable)

* When this bug issue is encountered, the above "buffer too small to hold CLOB data" message is logged in the argusvr2 log file.

 

Steps to Repeat:
----------------
Click Draft link of report on Case Form >> Regulatory Reports.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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