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Policy Level And Plan Level Reconciliation Stays At ‘Open’ Status (Doc ID 2637418.1)

Last updated on FEBRUARY 11, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 2.8.0.0.0 version

Policy Level and Plan Level Reconciliation stays at ‘Open’ status even if the payment attached to the reconciliation Record has been used to zero out the bills during reconciliation, and the Pay Instruction amounts exactly match the attached payment.
How can be achieved completion of pay instructions and reconciliation record if the reconciliation is performed at ‘Plan’ level or ‘Policy’ level? 

Solution

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In this Document
Goal
Solution
References


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