My Oracle Support Banner

Statement Generation Issue : Cut-Off Date Is Not Considered While Generating Statement (Doc ID 2637705.1)

Last updated on FEBRUARY 13, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
---------------------------------------------------
Statement Generation Issue in CCB 2.5 : Cut-Off date is not considered while generating statement

Problem Description
---------------------------------------------------
Cut-Off date is not being considered as a filter for picking the bills while generating the statements for accounts.

All the bills generated till date are being picked and added into the statement. Instead bills only till cut-off date mentioned needs to be picked up and added into the statement

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.