My Oracle Support Banner

WHODD Browser Issue When Creating Advanced Condition And Searching For WHODD Product Code (Doc ID 2637974.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Argus Insight - Version 8.2.1 and later
Information in this document applies to any platform.

Symptoms

When a user is creating an Advanced Condition (AC) in Argus Insight with "WHODD Product Code" as criteria and tries to select a value by using the WHODD Browser, the application freezes when hitting the Search button.

At the back end, the IIS process is consuming 100% CPU and does not stop even if the task of the user was killed.

Attempts to recreate the AC cause serious performance issues on the Argus Insight web server because of the high CPU usage.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.