My Oracle Support Banner

"Load To CAD" Function Is Not Working (Doc ID 2638529.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.6 and later
Information in this document applies to any platform.

Symptoms

Users are not able to load the drawings in the system into the local design software by using 'Load to Cad' option in Agile.

STEPS
The issue can be reproduced at will with the following steps:
1. Log into Agile , search the Item with the attachment containing the design drawing in the WebClient.
2. Select the drawings need to be loaded in the attachment tab, click "Load to CAD" in the menu, and Agile.cadxml file would be downloaded.
3. Cannot activate the MCAD plug-in in the design tool by clicking Agile.cadxml file.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.