Cycle Arrear Fee is Charging Zero Amount for the Last Cycle.
(Doc ID 2638545.1)
Last updated on FEBRUARY 24, 2020
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Cycle arrear fee is charging zero amount for the last cycle which is not expected.
The issue can be reproduced at will with the following steps:
0) Product Config - Full Charge on Purchase and No Charge on cancel.
1) Cycle arrear product purchased on 11th Feb 2020 with end date as 1st April 2020
Say -10$ including tax - is overridden during purchase of the product.
2) During billing on 1st March, cycle arrear fee is triggered with the amount.
Cycle fee arrear amount = -10$ (for Feb)
3) During billing on 1st April (last cycle for this product), cycle arrear fee is triggered with zero amount
During 1st April billing, expecting cycle arrear of -10$ including tax
How to get the expected cycle arrear fee for the last cycle?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document