My Oracle Support Banner

Unable To Exit From The Primavera Mobile Of Android Application After Logoff (Doc ID 2639095.1)

Last updated on FEBRUARY 24, 2020

Applies to:

Primavera P6 Team Member - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After logging off the P6 Mobile app from an Android device, there is no way to exit from the app unless its progress is killed in force.

EXPECTED BEHAVIOR
-----------------------
After logging off the P6 Mobile Android app from an Android device, there is a function to close and exit from the application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on P6 Mobile Android app.
2. Log off P6 mobile app.
3. The P6 app still appears on the mobile screen. And there is no function to fully close the application. Users have to kill the app process in force.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot fully close the mobile app after logging off.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.