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AG Service Bulk Report Transmit E2B Stuck (Doc ID 2640185.1)

Last updated on JANUARY 02, 2025

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms



The AG Service for Bulk Report Transmit E2B gets stuck intermittently.

It then needs to be killed to allow it to restart and continue processing.

When this issue occurs the process has a size of more than 2.5 GB Memory and checking SQL*Times it does not appear to be processing.

However at time of the issue the process is utilizing one CPU at 100%

After killing/restart it appears to then run without issues.

Steps
Run the AG service for Bulk Report Transmit E2B and monitor for hang/freeze/CPU increase.


Cause

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In this Document
Symptoms
Cause
Solution
References


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