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Argus Is Slow And Freezes When Ingredient Used In Advance Condition Screen (Doc ID 2640337.1)

Last updated on MARCH 10, 2020

Applies to:

Oracle Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Argus is slow and freezes when ingredient used in an advanced condition screen.

 

Navigation Path to replicate:

Reports > Aggregate Reports > Case Listing > Select or Create an Advanced Condition

    > AC (Button) > AC (Button)

    > Products(Expand) > Product Information (Expand) > Ingredient

    > Ingredient


Upon attempting to manage, edit, or create an advanced condition (AC), after selecting 'ingredient' the whole UI slows down.

Frequently "(Not responding)" shows up on the browser header.

Despite having only 18,020 rows in the LM_INGREDIENTS table the response time is very slow. This appears to be unrelated to db activity and isolated somewhere in the application front end. This also only happens when 'INGREDIENT' is selected. None of the other options selected in the options for AC exhibits a slow response comparable to INGREDIENTS.


Cause

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In this Document
Symptoms
Cause
Solution
References


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