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Servers Impacted By Org.hibernate.exception.GenericJDBCException: The Connection Is Closed (Doc ID 2640569.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms



Occasionally we are seeing this issue. Sometimes this occurs in a thread pool and occasionally we see this in MWM. This time we are seeing it in MWM. This is causing issues on the server this is occurring on.

ERROR
-----------------------
USER01 - 492424-1184-1 2019-10-02 10:59:45,740 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (support.context.FrameworkSession)
Error getting entity org.hibernate.exception.GenericJDBCException: The connection is closed: The connection is closed
  at org.hibernate.exception.internal.StandardSQLExceptionConverter.convert(StandardSQLExceptionConverter.java:54) ~[hibernate-core-4.1.0.Final.jar:4.1.0.Final]
  at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:125) ~[hibernate-core-4.1.0.Final.jar:4.1.0.Final]
  at org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:110) ~[hibernate-core-4.1.0.Final.jar:4.1.0.Final]
  at org.hibernate.engine.jdbc.internal.proxy.ConnectionProxyHandler.continueInvocation(ConnectionProxyHandler.java:146) ~[hibernate-core-4.1.0.Final.jar:4.1.0.Final]
  at org.hibernate.engine.jdbc.internal.proxy.AbstractProxyHandler.invoke(AbstractProxyHandler.java:81) ~[hibernate-core-4.1.0.Final.jar:4.1.0.Final]
  at com.sun.proxy.$Proxy224.prepareStatement(Unknown Source) ~[?:?]

Cause

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In this Document
Symptoms
Cause
Solution
References


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