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Timesheets Page Is Not Showing Updated Timesheet Statuses Until The Page Is Refreshed (Doc ID 2640617.1)

Last updated on JULY 01, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.19.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.19.0 and later
Information in this document applies to any platform.

Symptoms

When a user looks at a rejected Timesheet, the status stays as "rejected" instead of changing to "active".

STEPS

The issue can be reproduced at will with the following steps:

  1. Sign into Team Member > Timesheets as a Timesheet user.
  2. Submit hours on a Timesheet.
  3. As a Timesheet approver, sign in to P6 Web > Timesheet Approvals.
  4. Reject the Timesheet that has been submitted.
  5. Sign back into Timesheets as the Timesheet user and select the "rejected" Timesheet.
  6. Status of the Timesheet still shows as "rejected" instead of changing to "active" status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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