Unable To Close KYC Cases
(Doc ID 2640752.1)
Last updated on FEBRUARY 24, 2020
Applies to:Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.
On : 8.0.7 version, Web UI
All cases are in new status and owner and assign are same for the cases .
once we open the case , status should change to investigate but still case show in new status only.
We do not get options to close the case in take action
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