My Oracle Support Banner

NMS Viewer Displaying Digital Symbols In Wrong Order (Doc ID 2641502.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

Digital symbols are not stacking in the order specified in the condition_rules table.
Digital symbol placement should be in the order of the GND symbol on top followed by REC and HLT, but in the viewer they are showing in the opposite order. I created all new symbols from scratch and they are still displaying in the opposite order.


The digital symbols should appear in the configured order.


The issue can be reproduced at will with the following steps:

  1. Configured digital symbols to use layered symbols, with offsets for each position.
  2. Login to web workspace.
  3. Target to a device that has mutliple digital symbols.
  4. They should be shown in the positions they were configured.
    However, they appear in the reverse order.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.