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Postings Not In Balance After CNR Posting (Doc ID 2641704.1)

Last updated on JUNE 06, 2023

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to post a credit note, the following warning occurs.


Steps to Recreate:

  1. Create an order and receipt for it.
  2. Create invoice with discrepancy (CBC and CBQ resolution).
  3. Resolve discrepancy (CRDNRQ and CRDNRC created).
  4. Receive 1st CNQ with slight difference (in tolerance).
  5. Run Posting and CreditNoteAutoMatch for CN1.
  6. Receive 2nd CNC with slight difference (in tolerance).
  7. Run Posting and CreditNoteAutoMatch for CN2.
  8. Validate postings.







Cause

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In this Document
Symptoms
Cause
Solution
References


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