My Oracle Support Banner

Membership Details Not Found On Plan When Policy Is Terminated (Doc ID 2642115.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version

ACTUAL BEHAVIOR
---------------
When policy is terminated, membership details are not shown on policy > plan screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Policy Plan UI;
2. Notice that membership details are not shown on policy even if it is present on DB.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.