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Oracle Student Financial Planning: Forget password link - receives page not found error (Doc ID 2642292.1)

Last updated on FEBRUARY 24, 2020

Applies to:

Oracle Student Financial Planning Cloud Service - Version 19.12.0.0 and later
Information in this document applies to any platform.

Symptoms

 As a Parent user, click on the Forget password link. The parent user got an email with a hyperlink:
Please visit <hyperlink> to set your Oracle Student Financial Planning Self Service account password.
The hyperlink, took the user to a page that looked correct, and then it immediately changed to a page not found error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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