Unable To Search Suspense Payments After Applying Filters (Doc ID 2643002.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Issue is that, one is unable to search suspended payments after applying filters in Billing Care.

Scenario:

launch Billing Care
open Payment Suspense
under "Suspense", click add filter
under "Suspense Account" select the payment suspense account
click Update
the suspended payments should show up but they do not
after removing the filter from 'Suspense' section, filter that is applied in 'Payment' section gets effective and then it is able to display the suspended payments

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In this Document

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