My Oracle Support Banner

OIPA SQL Performance Issue Causing Failure In Processing Claim Operation File (Doc ID 2643087.1)

Last updated on FEBRUARY 27, 2020

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.12 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.12 version, General

ACTUAL BEHAVIOR
---------------
OIPA SQL performance issue causing failure in processing Claim Operation file. Repeated Failure in processing Claim Operation file due to SQL performance at OIPA end, where SQL is taking more than 5 min. This is a repeating event. Information-Composite Index available in AsActivityField on ActivityGuid and FIELDNAME.
SQL: SELECT BIGTEXTVALUE, CURRENCYCODE, DATEVALUE, FIELDTYPECODE,FLOATVALUE, INTVALUE, OPTIONTEXT, OPTIONTEXTFLAG, TEXTVALUE, FIELDNAME,ActivityGuid FROM AsActivityField WHERE (ActivityGuid = :1 )
 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.