My Oracle Support Banner

RMS 15.0.3 Install Error "Tk2Motif.rgb not set properly, frmcmp_batch.sh not found or not executable and asinst_1 not found" (Doc ID 2643155.1)

Last updated on MARCH 02, 2020

Applies to:

Oracle Retail Merchandising System - Version 15.0.3 and later
Information in this document applies to any platform.

Symptoms



Find that the RMS installation ends in the below error.

Error
-----------------------
"Tk2Motif.rgb not set properly, frmcmp_batch.sh not found or not executable and asinst_1 not found"

Steps to Reproduce
-----------------------
1. Install the Fusion Middleware (FMW) 12.2.1.3.
2. Install Forms 12.2.1.3.
3. Apply FMW July CPU patch.
4. Run RCU for RMS.
5. Run CONFIG.SH located under $ORACLE_HOME/ORACLE_COMMON/bin
6. Start the Domain (Admin Server and Managed Server).
7. Create Managed Server for RMS help
8. Run the application installer and it fails with the error.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.