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Getting Error While Opening Batch Run Tree UI When Batch Is In In-progress Status (Doc ID 2643914.1)

Last updated on MARCH 02, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version

Getting error while opening Batch run tree UI when batch is in In-progress Status

Start CM_BILEX batch or any other batch with multiple thread.
Go to batch run tree of the when the batch is running.
It is not opening UI, instead throwing some error. 

ERROR
-----------------------
SYSUSER - 024941-14150-1 2020-01-16 04:05:56,582 [[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (support.context.FrameworkSession) Using overridden system date: 2019-06-01
SYSUSER - 024941-14150-1 2020-01-16 04:05:56,592 [[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (api.service.ServiceExecutionPolicy) Rollback: Read failed
java.lang.NullPointerException: null
at com.splwg.base.domain.batch.batchRun.BatchRun_Impl.getEffectiveEndDateTime(BatchRun_Impl.java:101) ~[spl-base-4.3.0.6.0.jar:?]
at com.splwg.base.domain.batch.batchRun.BatchRun_Per.getEffectiveEndDateTime(BatchRun_Per.java:353) ~[spl-base-4.3.0.6.0.jar:?]
at com.splwg.base.domain.batch.batchRun.BatchRunMaintenance.afterReadRoot(BatchRunMaintenance.java:34) ~[spl-base-4.3.0.6.0.jar:?]
at com.splwg.base.domain.batch.batchRun.BatchRunMaintenance_Gen.afterReadRoot(BatchRunMaintenance_Gen.java:57) ~[spl-base-4.3.0.6.0.jar:?]
at com.splwg.base.support.pagemaintenance.EntityPageMaintenance$1.execute(EntityPageMaintenance.java:203) ~[spl-base-4.3.0.6.0.jar:?]
at com.splwg.base.support.pagemaintenance.UserExitObjectNotFoundWrapper.doWrapped(UserExitObjectNotFoundWrapper.java:20) ~[spl-base-4.3.0.6.0.jar:?]
at com.splwg.base.support.pagemaintenance.EntityPageMaintenance.buildRootDataElementTree(EntityPageMaintenance.java:206) ~[spl-base-4.3.0.6.0.jar:?]
at com.splwg.base.support.pagemaintenance.EntityPageMaintenance.read(EntityPageMaintenance.java:71) ~[spl-base-4.3.0.6.0.jar:?]
at com.splwg.base.support.pagemaintenance.AbstractPageMaintenance.readItem(AbstractPageMaintenance.java:91) ~[spl-base-4.3.0.6.0.jar:?]

Cause

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In this Document
Symptoms
Cause
Solution
References


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