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Unable to start tomcat service after Oracle Wallet Configuration (Doc ID 2644069.1)

Last updated on MARCH 05, 2020

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.7 version, Administration_OFSS

When attempting to start tomcat after Oracle wallet configuration, the following error occurs.

ERROR
--------
java.sql.SQLException: Cannot create PoolableConnectionFactory (IO Error: The Network Adapter could not establish the connection
Caused by: oracle.net.ns.NetException: The Network Adapter could not establish the connection
at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:470)
at oracle.net.resolver.AddrResolution.resolveAndExecute(AddrResolution.java:506)
Caused by: oracle.net.ns.NetException: Unable to initialize the key store.
at oracle.net.nt.CustomSSLSocketFactory.getKeyManagerArray(CustomSSLSocketFactory.java:367)
Caused by: java.security.KeyStoreException: SSO not found
at java.security.KeyStore.getInstance(KeyStore.java:851)
at oracle.net.nt.CustomSSLSocketFactory.getKeyManagerArray(CustomSSLSocketFactory.java:355)
... 44 more
Caused by: java.security.NoSuchAlgorithmException: SSO KeyStore not available
at sun.security.jca.GetInstance.getInstance(GetInstance.java:159) le Wallet configuration as mentioned in admin guide, customer was facing issue while starting the tomcat due to below error. 

STEPS
-------
The issue can be reproduced at will with the following steps:
1. Perform Oracle Wallet configuration
2.Try to start tomcat

BUSINESS IMPACT
---------------------
The issue has the following business impact:
Due to this issue, users cannot start tomcat and hence cannot access the application.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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