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CN Without Details Fails Posting (Doc ID 2644719.1)

Last updated on APRIL 13, 2020

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 16.0.1 version, Posting

When attempting to post a credit note without details, the following error occurs:

ERROR
  Header amount of -9 does not equal to total detail amount of -9.63


The issue can be reproduced at will with the following steps:
  1. Create  a header-only CN with TOTAL_COST as -8.37 and TOTAL_COST_INC_TAX as -9 (within CALC_TOLERANCE).
  2. TAX_BASIS for CN is -9 and TAX_RATE is 7%.
  3. Created a CNR with TOTAL_COST as -9 and TOTAL_COST_INC_TAX as -9.63.
  4. TAX_BASIS for CNR is -9 and TAX_RATE is 7%.
  5. Run creditnoteautomatch batch which matched the CN and CNR.
  6. Run reimrollup and reimposting batches.
  7. Posting of CN failed with balancing error.


Cause

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In this Document
Symptoms
Cause
Solution
References


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