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Customer Contacts Missing Fields In Firefox Browser That Are Present In IE 11 (Doc ID 2644723.1)

Last updated on SEPTEMBER 22, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Goal

On : 2.6.0.1.0 version, ENV - Environment

Customer contacts missing fields in Firefox browser that are present in IE 11

In firefox the person/account/premise ID's are missing when creating a customer contact and the contact type pop-up does not work, all work in IE
 

Solution

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In this Document
Goal
Solution
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