Unable To Return To Task List When Completing Shift Has Error
(Doc ID 2644802.1)
Last updated on OCTOBER 04, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.1.0 [Release 2.3]Oracle Real-Time Scheduler - Version 2.3.0.1.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.
Symptoms
Crew attempted to complete shift with an activity in the in progress state. The Application displayed error that activity was still in progress, however, there's no way to get back to Task List. No Back arrow is provided.
Work around
- crew exits and reopens app. Application opens on Task List.
- crew goes to started activity and completes/incompletes/postpones.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |