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30920690 CP- Error In Define User Preferences Page (Doc ID 2645287.1)

Last updated on APRIL 17, 2020

Applies to:

Oracle Collaborative Planning - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

CP- Error in Define User Preferences Page

When trying to open ‘Define User Preferences’ page from Collaborative Planning Admin menu. Preference Set details are not displayed.


ERROR
-----------------------
Could not create web bean, could not find item metadata Item Name: (Mscxuserprefsetheader); Region: (MSCXUSERPREFSETRESULT)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. applying patches 30460860, 30568053, 30672740 (and in that sequence)
2. open ‘Define User Preferences’ page from Collaborative Planning Admin menu.

Cause

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In this Document
Symptoms
Cause
Solution
References


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