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CRN Transaction Should Not Be Used As An Offset For CNs Posted For RTVs (Doc ID 2646048.1)

Last updated on DECEMBER 01, 2021

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Header-only Credit Note (CN) for Return To Vendor (RTV) is getting posted against CRNNDI instead of CRNNDR transaction code.

Steps to Recreate:

  1. Create a Credit Note Request (CNR) for RTV.
  2. Create a header-only credit note within tolerance.
  3. Match and post the credit note.
  4. Notice that offset for variance was posted against CRN tran code when it is supposed to use different tran code.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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