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Activity Search using Identifier Query zone (D1-ACTQ4) is returning time out error when searching using Activity Identifier Type as Initiating Request ID. (Doc ID 2646203.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Utilities Meter Data Management - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Issue - Activity Search using Identifier Query zone (D1-ACTQ4) is returning time out error when searching using Activity Identifier Type as Initiating Request ID.

Steps -
1. Navigate to Main Menu -> Communication -> Activity -> Search.
2.Select search by as Identifier Query.
3.Select Activity Identifier Type as Initiating Request ID.
4.Enter % for Activity Identifier Value and click on Search.
5.Search will take several minutes and eventually times out. An error message is displayed in the zone.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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