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ODS Data Sync is Failing With 'ORA-00060: Deadlock Detected While Waiting For Resource' Message (Doc ID 2647696.1)

Last updated on MARCH 11, 2020

Applies to:

Oracle Insurance Policy Administration Operational Data Store for Life and Annuity - Version 1.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 1.0.1 version, ODS Data Sync

When attempting an ODS Data Sync runs, it intermittently fails in Production with the following messages:


ERROR
-----------------------
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTLONGTERMCARERIDERIIUL
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTWAIVEROFMONTHLYDEDUCT
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTOWNERSWAIVEROFPREM6
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTLONGTERMCARERIDERULPR
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTOWNERSWAIVEROFPREMIUM
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTSPOUSERIDERULPRODUCT
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTLONGTERMCARESURVIVORS
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTOVERLOANLAPSEPROTECTI
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTPERIODCERTAININCOMERE
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTPREMIUMWAIVERRIDERULP
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTRETURNOFPREMIUMRIDERU
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTPOLICYSPLITOPTIONRIDE
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTLONGTERMCARERIDERU15
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTCHILDRENTERMINSURA4
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTCHILDRENTERMINSURANCE
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTACCIDENTALDEATHBEN5
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTATTAINEDAGEINCOMEREPL
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTACCELERATEDDEATHBE5
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTADDTLTERMINSURANCERID
ORA-00060: deadlock detected while waiting for resource during DSSEGMENTACCELERATEDD


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the stored procedure SP_ODS_MIGRATE_ALL from ODS Staging schema.


Cause

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In this Document
Symptoms
Cause
Solution


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