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CCB 2.7.0.3 : Logging Into CCB Application In FireFox Browser It Prompts To Download Font Files (Doc ID 2647851.1)

Last updated on MARCH 11, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
TTF - TrueType Font

 

Upgraded CCB application from V2.5.0.2 to V2.7.0.3.

In FireFox browser:
Logging into CCB V2.7.0.3 application it prompts to download below two ttf files in firefox browser
source-sans-pro-v11-latin-600.ttf
source-sans-pro-v11-latin-regular.ttf

In Internet Explorer browser:
Logging into CCB V2.7.0.3 application the URL redirectes to below URL and displays binary characters
https://<hostname>:<port>/<RootContext>/fonts/Source_Sans_Pro/source-sans_pro-v11-latin-regular.ttf

Should TrueType Fonts (TTF) be installed using Doc ID 2445861.1?
 

Solution

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In this Document
Goal
Solution
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