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NMS Crew Info Personnel Panel Lists Crew Members Multiple Times (Doc ID 2648150.1)

Last updated on MARCH 12, 2020

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

If a crew member has logged in to NMS at some point and also logged into to OMA at some point, Crew Info's Personnel Panel will show multiple entries for that user but with different timestamps.

A specific crew member should only appear once in the personnel table


The issue can be reproduced at will with the following steps:

  1. Login to OMA and Web Workspace using the same user id.
  2. In OMA, become a member of a crew
  3. In Web Workspace, select the crew and open Crew Info.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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